Returns

Returning an item with MyHermes

 You can easily return your item(s) at a MyHermes store or by local Post Office. The simple and easy way to use a pre-paid myHermes label for just £1.99, which you add to your order in the check-out. If you do not add, you can easily get this pre-paid label from the myHermes website (https://www.myhermes.co.uk/).

The procedures are:

  1. Visit www.hermesparcelreturn.co.uk and purchasing a label for just £2.99
  2. Print off your label
  3. Attach it to your packaging
  4. Drop it off at your nearest Hermes store
  5. Sit back and wait for your refund/exchange

Other way to return

 You can use any of the postal services if you want to return the product to us by yourselves. Royal Mail, My Hermes, TnT, ParcelForce are some of the reknown and reliable postal service. You can need to find out who is your near and where is the nearest drop off location for them.

You can find out more details of them in the below links:

  1. Royal Mail
     https://www.royalmail.com/personal/sending-parcels
  2. My Hermes
     https://www.myhermes.co.uk/help/send-a-parcel-guide/
  3. TnT
     https://www.tnt.com/express/en_gb/site/home.html
  4. Parcel Force
     https://www.parcelforce.com/sending-parcel

Cost / Pay for the return

 It depends on the purchase order and the condition or return reason. In most of the cases, if the product was sent wrongly from us, Styler Street will pay for your return. In other cases, you need to pay for your return if otherwise is not mentioned in your Order. Sometimes some of the products we offer free return, in those cases you can send / return the product without any cost. So, please read carefully while you are purchasing about the return policy and the return cost.

  • If the product is being used and get damaged by you or the courier, Styler Street is not liable for the return cost.
  • Depending on the situation, Styler Street may offer you discount on your next purchase when you pay for your return.

Styler Street return address

Our return address is : 25 Pundersons Gardens, Bethnal Green, London E2 9QG.

In case if you lost your return slip

 Yes, of course. Just let us know your full name and address and other information. We will try to find out another copy of your return slip. In case you don't get any copy of your return slip, still you can send it to us.

Maximum days to return within

 If you want to return an item you purchased, you have to return it within 28 days of your purchase. Otherwise, Styler Street is not liable to refund or accept any return of the purchased order.

If you didn't buy prepaid return slip

 You can always pay and buy a return slip using any of the market's postal service. In case you were offered but you didn't buy the return slip, please do contact Styler Street, if the offer is applicable for you, you may get another return free of charge.

Packing the return box

 It depends on which postal service provider you are using and how much size they will allow you. Normally you should make the package like the same you have got from us. A durable plastic bag without any label on it will do. Then attach the return slip/label on the bag. For some items you may need to paskage it inside a carton box or so.

Getting refund after return

After we received your returned item, we will let you know a confirmation. After you get the confirmation of receive of your returned item, please allow Styler Street to 3/4 working days to refund your amount.

 Styler Street always tries to keep the product price as low as possible. As a result everyone can afford a famous branded products within their affordable cost. Return is not something we always expect and they are very rare in compare with our sales. So, we carefully choose which product or order should get a free return and which one should not have. Please check carefully while you order with us.